Discover the range of benefits that come with staying in a Serviced Apartment.
Over the last twenty years, serviced apartments have grown in popularity as a flexible and cost-effective accommodation option. Whether you're travelling for business, relocating, or seeking a comfortable alternative to a hotel, serviced apartments offer a unique blend of convenience, privacy, and home-like amenities. In this guide, we'll explore what serviced apartments are, how they work, and why they might be the perfect choice for your next stay.
What is a Serviced Apartment?
A serviced apartment is a fully furnished, self-contained apartment available for short or long-term stays, offering you the flexibility you don't get in a rental property. Unlike traditional hotels, serviced apartments offer more space, privacy, and the freedom to live independently.
What's included in a Serviced Apartment?
- Fully equipped kitchen: Includes appliances such as a fridge, oven, microwave, and a dishwasher, with access to your own cookware, and tea and coffee-making facilities.
- Separate living and sleeping areas: Providing more space and comfort than a standard hotel room.
- Housekeeping services: Regular cleaning, fresh linens, and towels.
- Utilities and WIFI included: No hidden costs or bills! Everything is part of the package, saving you the trouble of setting up accounts with providers.
- 24/7 support or concierge services: When moving to a new area, we understand you may need that little extra support. Portland Brown offer 24/7 Guest Services. A select number of our Portland Brown properties offer on-site assistance for added convenience.

What Amenities are in Serviced Apartments?
Serviced apartments offer a comfortable, practical alternative to hotels, with a range of amenities designed to make you feel at home, including:
-
Fully furnished apartments with stylish décor, spacious living areas, and cosy bedrooms with fresh linens.
-
Free Wi-Fi throughout the apartment, keeping you connected for work or leisure.
-
Modern appliances like dishwashers and washing machines, making everyday tasks easier.
-
Guest welcome packs with essentials to help you settle in quickly.
-
Smart TVs with streaming services like Netflix and Amazon Prime for easy entertainment.
-
Regular housekeeping with fresh towels, linen changes, and general cleaning.
-
Iron and ironing board
Hair dryers and straighteners - offered in our premium Portland Brown Apartments
-
Outdoor spaces and balconies in select apartments, offering a spot to relax with a view.
Types of Serviced Apartments
There are several types of serviced apartments, catering to different needs:
- Studio Apartments: Compact, open-plan spaces ideal for solo travellers.
- One-Bedroom Apartments: Suitable for couples or business travellers, offering a separate bedroom and living area.
- Two and Three-Bedroom Apartments: Perfect for families or groups, providing ample space and privacy.
- Luxury or Premium Serviced Apartments: Offering high-end furnishings, designer décor, and exclusive amenities, often located in prime city locations. We have a superior catalogue of apartments in London!

The Benefits of Staying in a Serviced Apartment
1. More Space and Comfort
Unlike cramped hotel rooms, serviced apartments give you plenty of room with separate living, dining, and sleeping areas. It’s perfect for longer stays, so you’ve got space to relax, work, and even entertain - comfortably!
2. Cost-Effectiveness
For longer stays, serviced apartments are often more affordable than hotels and if you're travelling for business, you'll benefit from discounted corporate rates. For a leisure stay, save money on dining out and enjoy your kitchen at home.
3. Flexibility and Independence
Enjoy the freedom to cook your own meals, do laundry, and come and go as you please. This flexibility is especially valuable for business travellers or families.
4. Ideal for Business Travellers
Many serviced apartments cater specifically to corporate clients, offer the perfect work-from-home set up, while most of our portfolio offers easy access to central city locations.
5. Home-Like Experience
With furnishings, appliances, and personalised touches, serviced apartments create a homely environment - ideal for longer-term stays.
6. Guest Relations Team
Portland Brown offer 24/7 guest support to make your stay seamless. From a smooth check-in to ensuring you're fully settled, we've got everything covered. Need anything? Our team is just a call or WhatsApp away!
7. Live Like A Local
Settle into your new neighbourhood and experience the city like a true local. You’ll have the freedom to explore nearby hotspots, discover hidden gems, and enjoy everyday conveniences just like a resident. We have such a variety of properties, live like a local
8. Safety & Security
Travelling alone? We understand that arriving in a new city can feel a little daunting - but don’t worry! With Portland Brown’s meet and greet service, you’ll be welcomed by a friendly face at your apartment. They’ll help you settle in and offer local tips and guidance, so you’ll feel safe and confident in your new surroundings from the moment you arrive

Who Uses Serviced Apartments?
- Business travellers: Needing flexible, comfortable, and cost-effective accommodation for extended work trips.
- Relocating professionals: Seeking temporary housing while they search for a permanent residence.
- Tourists and holidaymakers: Especially families or groups who want more space and the option to cook meals.
- Students or interns: Those looking to study and need accommodation in a new city.
- Health Tourism: Travellers looking for a comfortable and private place to recover.
How to Find and Book a Serviced Apartment
- Location matters: Choose a location close to transport links, business districts, or tourist attractions, depending on your needs.
- Compare amenities: Ensure the apartment offers the facilities you require, such as outdoor space or parking.
- Read reviews: Check online reviews to get insights into the quality of service and cleanliness.
Hear What Our Guests have to Say
"Excellent property. Beautiful, spacious and clean. Fantastic location. The concierge is brilliant."
Phil | The Westminster Residences
"I enjoyed the apartment, along with the excellent service and attention that Portland Brown offered me throughout my stay, including arranging a cot and an air bed. The clean service was also impeccable."
Miguel | Leo Yard
"I used Portland Brown to arrange a serviced apartment for a three week business trip and had a wonderful experience from check-in through departure! They're incredibly responsive and helpful, I would absolutely recommend!"
Anonymous | Altitude Point
If you have any questions about your specific requirements, get in touch with a member of our booking team on 0330 0240 101, or fill in a New Booking Enquiry form here!